Privacy Policy for Agga Consulting
Agga Consulting (“we”, “us”, or “our”) is committed to safeguarding the privacy and personal data of our users and visitors. We recognize the paramount importance of maintaining your trust and confidence by ensuring that your personal information is handled securely, responsibly, and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Privacy Policy outlines how personal data is collected, used, disclosed, and protected through your use of our website, agga-consulting.com, and related services.
1. Scope of this Privacy Policy & Role of the Data Controller
This Privacy Policy applies to the personal data processed through our website, agga-consulting.com, including all services, tools, and communications related thereto. For the purposes of data protection law, Agga Consulting is the Data Controller, determining the means and purposes of processing personal data.
If you have any questions or concerns regarding our practices, including your rights under applicable laws, you may contact us any time at [email protected].
2. Categories of Personal Data We Collect
We collect and process the following types of personal data about you, depending on your interactions with our website and services:
A. Usage Data
We collect information about your interactions with our website, including your IP address, browser type, session durations, pages viewed, referral paths, geographic location based on IP, and other analytics-related data.
B. Account Data
When you register or interact with us, we may collect your full name, residential or business address, email address, telephone number, and other contact information.
C. Profile Data
We may collect information related to your preferences, previous purchases, service usage behavior, and other user-specific settings or interests.
D. Communication Data
Includes correspondence history, contact requests, feedback, support inquiries, and any details voluntarily provided through our contact forms or direct communication.
E. Technical Data
Encompasses your device information, operating system, screen resolution, language preferences, browser plugins, system configuration, and identifiers such as Cookies or device IDs.
F. Transaction Data
Includes payment information, billing details, shipping addresses, order history, and data processed in connection with service delivery or financial transactions.
G. Preference Data
We maintain a record of your preferences insofar as they relate to receiving communications, marketing messages, email subscriptions, and noted interests in specific products or services.
3. Legal Bases for Processing Personal Data
We rely on the following lawful bases to collect and process your information:
– Consent: Where you have given us explicit permission to process certain information, including sending marketing emails or placing non-essential cookies.
– Contractual Necessity: When processing is required to enter into or fulfill a contractual agreement with you, such as providing requested services.
– Legitimate Interests: To improve our services, detect fraud, secure our website, and conduct marketing activities in limited circumstances.
– Legal Obligation: Where processing is required to comply with our legal and regulatory obligations.
4. Your Privacy Rights
Under applicable data protection laws, you have the following rights:
– Right of Access: Request a copy of the personal information we hold about you.
– Right to Rectification: Request that we correct or complete your personal data if it is inaccurate or incomplete.
– Right to Erasure (Right to be Forgotten): Request the deletion of your data under specific circumstances.
– Right to Restriction of Processing: Limit the way we use your data when certain conditions are met.
– Right to Data Portability: Obtain and reuse your data in a format that allows you to transfer it to another data controller.
– Right to Object: Object to the processing of your data when we rely on a legitimate interest or conduct direct marketing.
– Right to Non-Discrimination: You have the right under CCPA not to receive discriminatory treatment for exercising any of your consumer rights.
To exercise any of these rights, please contact us at [email protected].
5. Security Measures
We implement comprehensive security protocols to protect your personal data, including:
– Encryption of data in transit and at rest,
– Role-based access controls and authentication measures,
– Periodic and automatic backups,
– Secure coding practices and firewalls, and
– Ongoing staff training and awareness of data protection responsibilities.
Despite these efforts, no data transmission or storage system can be guaranteed 100% secure. We encourage responsible data sharing and alert us immediately to any suspected misuse.
6. International Transfers of Data
Where your personal data is transferred outside of the European Economic Area (EEA) or your jurisdiction, we ensure appropriate safeguards are in place. These may include:
– Standard Contractual Clauses approved by the European Commission,
– Verification of adequacy determinations for the destination country,
– Binding corporate rules or equivalent lawful mechanisms consistent with privacy regulations.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, contractual, and legitimate business needs. Specific retention periods include:
– Account and Transaction Data: Retained for a minimum of 6 years after account closure or final transaction for accounting and legal purposes.
– Communication Data: Retained up to 3 years unless further retention is required.
– Usage, Technical, and Profile Data: Retained for 24 months, then anonymized or deleted.
– Cookie Data: Retained based on individual cookie life-cycle, as detailed in our cookie section.
8. Cookie Policy
Our website uses cookies and similar technologies to enhance functionality, analyze website traffic, improve user experience, and deliver targeted content. The types of cookies we implement include:
A. Essential Cookies:
Needed for the operation of our website. These include, for example, authentication or security cookies.
B. Functional Cookies:
Enhance site usability, such as remembering your preferences, settings, or region.
C. Analytical Cookies:
Help us monitor website usage, user behavior, and improve performance through tools such as Google Analytics.
D. Performance Cookies:
Optimize site speed, responsiveness, and effectiveness across different platforms and devices.
9. Cookie Management & Compliance
You may control or disable cookies by adjusting your browser settings. Consent is required prior to placing non-essential cookies as required under Article 6(1)(a) of the GDPR and relevant sections of the CCPA.
We offer consent management tools when applicable, allowing you to accept, decline, or manage your cookie preferences easily.
You also have the right to know what information is collected through cookies and may request that such data be deleted, subject to legal obligations that may require its preservation.
10. Special Protections for Children
Our services are not directed toward individuals under the age of 13. We do not knowingly collect or process personal information from children. If a parent or guardian becomes aware that their child has provided us information, they should contact us at [email protected], and we will promptly delete such data.
11. Changes to This Policy
We may revise this Privacy Policy from time to time in order to reflect changes to our data practices or legal obligations. Updates to the policy will be published on agga-consulting.com. Continued use of our website constitutes acceptance of our current privacy practices.
We encourage users to review this Policy regularly to remain informed.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your data rights, or our data protection practices, please contact us at:
Email: [email protected]
Website: https://agga-consulting.com
We are fully committed to upholding your privacy rights in accordance with applicable laws. Please don’t hesitate to reach out with your inquiries or privacy-related concerns.